Interference: Wi-Fi is inherently vulnerable to interference. Interference can degrade the wireless signal and interfere with Wi-Fi activities such as, demonstrating products, placing orders, web-based presentations, among other important convention activities. There are many devices that can generate interference, such as; bluetooth devices, medical equipment, microwave ovens, two-way radios, remote controls, smartphone hotspots, and personal wireless routers. We cannot guarantee that interference will not occur during an event.
Frequency: Wi-Fi equipment uses radio signals in either the 2.4 GHz or 5 GHz frequency band. Some devices operate in only one of these bands, while others offer the ability to use both bands.
In a high-density environment like a convention center, in order to combat interference, it is highly recommended to use only devices that are capable of 5 GHz (802.11 a/n/ac) whenever possible. However, we understand that there will continue to be a need to operate some devices that require 2.4 GHz access. The Salt Palace does broadcast dual-band networks in all lobby areas and meeting rooms. But we will only provide 5GHz access in the exhibit halls, as they encounter dramatically more interference. If 2.4GHz service is required inside an exhibit hall, we will work with you to design a best-effort solution for access in designated areas.
You can make a difference:
Help us make the Wi-Fi experience successful for everyone on every network.
- If you bring in your own WiFi equipment, use only one non-overlapping Wi-Fi channel. Don’t set channel to auto.
- Turn off your personal hotspots when not in use.
- Turn your Wi-Fi setting to off on your wireless devices when not in use. If left on, these devices will continue to scan and use resources on the networks even when idle.
- Turn the power down on your router or personal hotspot so you don’t adversely affect others in the area.
- Don’t combine or bond channels. Doing so will cause channel interference for you all other surrounding Wi-Fi services.
- Don’t use peer-to-peer traffic apps or torrent downloader software tools like BitTorrent. Doing so consumes a disproportionately large amount of bandwidth and network resources.
